Hiring a migrant domestic worker (MDW) is a big decision, and a proper interview is key in finding the right fit for your household. Here’s a step-by-step guide on how to conduct a successful domestic helper interview.
Step 1: Prepare for the Interview
- Your Household Needs – Do you need childcare, eldercare, or mainly housekeeping?
- Your Expectations – Preferred working style, personality, and specific skills.
- Your Budget & Employment Terms – Salary, rest days, and other conditions.
Decide whether to conduct the interview in person (for transfer maids) or via video call (for new maids from overseas).
Step 2: Ask the Right Questions
1. Background & Work Experience
- Can you tell me about yourself and your family?
- What are your previous work experiences as a helper?
- Why did you leave your last job? (For transfer maids)
- Have you worked with families with children/elderly before?
✅ What to look for: Honest, clear answers and relevant experience.
2. Skills & Daily Tasks
- Can you cook? What dishes can you prepare?
- How do you clean and organize a home?
- Are you comfortable taking care of young children/elderly/disabled individuals?
- Can you follow a schedule for household chores?
✅ What to look for: Confidence in handling tasks, willingness to learn.
3. Handling Children & Eldercare (if applicable)
- Have you taken care of children/elderly before?
- How would you calm a crying baby or handle a toddler’s tantrum?
- What would you do if an elderly family member has a medical emergency?
✅ What to look for: Patience, attentiveness, and a responsible mindset.
4. Personality & Work Attitude
- How do you handle constructive criticism from your employer?
- What do you do if you don’t understand an instruction?
- Are you willing to follow a weekly schedule and house rules?
✅ What to look for: Good communication, adaptability, and a positive attitude.
5. Contract & Work Conditions
- Are you okay with dietary restrictions in our home (e.g., no pork, vegetarian meals)?
✅ What to look for: Agreement with your household’s specific needs.
Step 3: Observe & Assess
During the interview, pay attention to:
- Body Language & Confidence – Does she seem open, respectful, and engaged?
- Communication Skills – Can she understand and respond to your questions?
- Attitude & Willingness to Learn – Is she eager and adaptable?
For transfer maids, request references from previous employers to verify her experience.
Step 4: Make a Decision
After interviewing multiple candidates:
- Compare answers, work experience, and overall suitability.
- Work with an experienced maid agency to handle paperwork.
Finding the right domestic helper is about more than just skills—it’s about compatibility with your household. Taking the time to conduct a thorough interview can make all the difference in building a positive working relationship.